If you’re an Elite-level customer, you can call or send in your question through the HR support center. offers personalized HR advisory services when you need guidance. In addition, QuickBooks partnered with other companies to enhance its payroll product. However, you must submit IRS notices to QuickBooks within 15 days of receiving them, and it must have reviewed your payroll setup before the incident. For tax notices not in collections, it will deal directly with the Internal Revenue Service (IRS) and cover up to $25,000 per year in penalties, regardless of who’s at fault. QuickBooks’ Tax Penalty Protection is a stand-out feature in its Elite plan.
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